Privacy Policy
1. Introduction
Welcome to The Green Kitchen. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information you provide to us
We may collect personal information that you voluntarily provide when you complete a contact or enquiry form, sign up to our newsletter, make a booking or reservation, or create an account on our website. This may include your name, email address, phone number, and any other details you choose to share.
Information collected automatically
When you visit our website, certain information is collected automatically, including your IP address and browser type, pages visited and time spent on the site, referring website addresses, and device and operating system information.
3. How We Use Your Information
We use the information we collect to respond to your enquiries and provide customer support, send you newsletters and marketing communications (where you have opted in), process bookings and manage your account, improve our website, products, and services, and comply with legal obligations.
4. Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to remember your preferences. You can control or disable cookies through your browser settings, though doing so may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information where required by law or to protect the rights, property, or safety of The Green Kitchen, our customers, or others.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Under UK data protection law, you have the right to access the personal information we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal information, object to or restrict how we process your data, withdraw consent at any time where processing is based on consent, and lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights, please contact us using the details below.
8. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: